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Basement Protection Program (BPP)

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Dear Water Department Customer:

As a participant in the Water Department’s Basement Protection Program (BPP), we are requesting that you take a few minutes to answer some questions about the BPP. Our goal is to ensure that the backwater valves that we have installed at your property have protected you from basement backups during heavy rainstorms. We also welcome any recommendations or ideas you may have to help us make this program more customer friendly.

XXX-XXXXX-XXXXX-XXX
Please provide your 16 digit account number

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