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Main Break: Frankford and Torresdale

On December 23, 2013, at approximately 8:48 AM the Philadelphia Water Department (PWD) experienced a failure of a 48” transmission main in the intersection of Frankford Ave. & Torresdale Ave., which flooded the intersection and abutting businesses. The water main break caused widespread low water pressure in portions of the city. The Water Department monitors the water system continuously from its control center and noticed a sudden decrease in pressure and responded immediately to close valves and isolate the failed section of transmission main. This effort took approximately 3 hours. By noon the failed section was isolated and pressure was restored in the system.

All impacted businesses should have already spoken to a Customer Service Representative. If that still has not occurred, we ask that they contact our Customer Service Representatives by calling 215-685-9602.

  • Repair and restoration is expected to require a few months.
  • PWD will continue to update impacted residents and the neighborhood as to the duration of the repair and restoration.

Updates: February 4, 2014

The department has determined that it is prudent to replace an equal amount of pipe in the adjacent main due to its close proximity to the broken main and possible damage it may have sustained when the main broke. These will be replaced one at a time, not both mains at once. Some fittings must be special ordered to complete the repair and crews will begin installing the mains once we have all the pieces necessary.


The Water Department is unable to provide a time frame for completion, however, we are working as quickly as possible. The following list outlines work that must be done before this project is complete and the street can be restored:

  • Remainder of excavation must take place to fully expose the mains that will be removed - this is complete for the east portion. West portion still to be completed.
  • Removal and replacement of 50 feet of water main on the East main.
  • Removal and replacement of 50 feet of water main on the West main.
  • Mains will need to be sanitized and pressure tested prior to being placed back in service.
  • The excavation will be backfilled with flowable fill around the mains.
  • Proper backfilling of the area so that street restoration can begin.

Should any changes be made, or timeframes become available, that information will be included in a future update.


Philadelphia's drinking water is safe and of high quality and providing this safe, reliable and essential service is our top priority. The Water Department continues to appreciate your patience and understanding while we work to restore this area to normal. If you have any questions, you may contact John DiGiulio at John.DiGiulio@phila.gov.