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The archive will be available at http://archive.phillywatersheds.org for approximately one year (through September 2020). If you use or are responsible for content here that is not yet available elsewhere, please contact the PWD Digital Team.

Philadelphia Water

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UPDATE: Almost 10K Pounds of Trash Removed; Can You Help Too?

A crew of volunteers celebrates after hauling an impressive load of trash from the Delaware River. Credit: Living Lands and Waters.
A crew of volunteers celebrates after hauling an impressive load of trash from the Delaware River. Credit: Living Lands and Waters.

Philadelphia Water is sponsoring a big clean up on the Delaware River with Living Lands and Waters and the Partnership for the Delaware Estuary, and we're still looking for some fresh volunteers out on the water. In the first few clean up days, members of the community who care about the health of the Delaware have already collected nearly 10,000 pounds of trash!

That's almost five tons of litter and other pollution that would otherwise be hurting wildlife habitats and damaging a major Philadelphia drinking water source.
So don't just imagine what we could accomplish with a few more volunteer crewsput an exclamation point on the end of your summer and join us!

Clean ups will be held this week and weekend, and continue through Tuesday, September 1. Designated work days will include two shifts, one from 9 a.m. to noon and one from 1 p.m. to 4 p.m. In order to coordinate sites, all volunteers must RSVP by clicking here and filling out the form a the bottom of the page. Supplies and free food will be provided.

Cleaning crews will be based out of the following locations:

Penn’s Landing – 101 S Columbus Blvd Philadelphia, PA 19106 (Walnut East parking lot, closest to the Seaport Museum and Marina)

Ridley Park Marina- 401 S Swarthmore Ave Ridley Park, PA 19078

Delair Boat Ramp – 17 Derousse Avenue Pennsauken, NJ 08110

More details will be emailed to volunteers prior to event.

Living Lands & Waters is an Illinois-based environmental organization established by Chad Pregracke in 1998. Read more about the fascinating story behind Living Lands and Waters on their website. Questions? Contact Living Lands and Waters at 563.505.8321 or amber@livinglandsandwaters.org.

From the Living Lands and Waters Instagram account:

Almost 10,000lbs of trash removed from the #DelawareRiver in just three #rivercleanups! #Philadelphia

A photo posted by Living Lands & Waters (@livinglandsandwaters) on

Investing in Our Brand: Investing in Our Customers

The second installation in a series of stories examining the foundations of our new brand

Our new look in action: Philadelphia Water's 2015 Drinking Water Quality Report, our revamped bill, and the new Stormwater Regulations website. Credit: Philadelphia Water.
Our new look in action: Philadelphia Water's 2015 Drinking Water Quality Report, our revamped bill, and the new Stormwater Regulations website. Credit: Philadelphia Water.

Our new logo and brand, which hasn’t been updated since 1987, is a very visible piece of our efforts to communicate with the 2.2 million customers and other stakeholders we serve and work with every day.

We don’t just have a new logo. We have a new way of doing things that is redefining what a water utility can be and do.

We are a different department than we were 30 years ago. You can see the change through our innovative, trendsetting programs like Green City, Clean Waters or in our new Stormwater Plan Review and Regulations website, which makes complex information for developers and commercial customers more accessible and easier to understand than ever.

Because what we do and how we do it has changed so dramatically, we needed to change the very thing that says who we are: our brand.

The logo people see every day is part of the face we put on the immense amount of work Philadelphia Water does to make sure our customers know what we offer and how we are using their fees.

And, while the funds invested in our new look represent an extremely small slice of our budget, it’s a powerful and cost effective way to send a clear message about all the important new work we’re doing and to call attention to significant changes in the way we operate.

Our new brand does a number of important things, giving us a big bang for our buck:

• Being Philadelphia Water instead of “PWD” clears up widespread confusion about who we are. Experience and research revealed many customers mistakenly associated us with “PGW,” our sister agency, the Philadelphia Gas Works.

• Updating our look to express our massive modernization efforts sends a signal to businesses and people thinking about moving to or working with Philadelphia.

• Investing in a new brand is an easy and cost effective way to start a conversation about what Philadelphia Water is today.

• "Established 1801." The new look strives to foster civic pride in Philadelphia’s history as a leader in water technology, reinforcing our position as industry leaders—we have been at the forefront of protecting and delivering water for over two centuries. It also reminds people that much of our infrastructure is a gift we inherited from previous generations, and that now is our time to preserve and expand on that investment.

We take a big investment like this seriously, and we want to get this once-in-a-generation opportunity right. It’s why we devoted significant resources and time to becoming Philadelphia Water—a name and look that truly reflects the new department we’ve become as well as the department we’re working to be.

Beyond customer service and communications improvements, we're also reducing water main breaks, using smart meters, making big strides in river water quality improvements, and investing in renewable energy at our treatment plants — so stay tuned for more news.

We’ll miss “PWD,” but our new brand is your invitation to discover who we are in 2015. Philadelphia Water is a whole new department, one that’s serving you better and offering more to customers and the city than ever before.

Happening Today: A Brand New Chapter for Philadelphia Water

Part one in a series of stories examining the foundations of our new brand

Way back in the summer of 1987, the Philadelphia Water Department selected its first logo through a design contest for art and design schools in Philadelphia. The winning submission came from Eric E. Doyle, and was designed to convey a department eager to serve the needs of its customers. That sentiment hasn’t changed.  

But Philadelphia Water has evolved tremendously in other ways over the past 29 years. We are working harder than ever to provide quality customer service and protect our infrastructure and water sources, all while transforming Philadelphia into the greenest city in the country. We’re also strengthening our outreach and education efforts to communicate who we are today and our vision for the future. Our new logo is a highly visible reflection of these initiatives.

Philadelphia Water is rolling out a new look for the first time since 1987.

The new logo puts ‘WATER’ front and center and emphasizes the full range of services we provide that impact the quality of life for Philadelphians: quality drinking water, safe and responsible wastewater management, and a commitment to the environment and protecting our city through stormwater management. The updated logo also includes a tagline with a nod to our legacy of serving the city for the last 214 years. 

In the following months, we’ll be using these blog posts to take a closer look at the work behind the new brand, starting with: 

 

  • New efforts in quality customer service
  • New efforts in infrastructure
  • New efforts to transform Philly into a green city
  • New efforts in education and outreach

 

Keep an eye out for more updates at Phillywatersheds.org and feel free to share our new look! 

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