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PhillyWatersheds.org
NOTICE: PhillyWatersheds.org has been archived.

The archive will be available at http://archive.phillywatersheds.org for approximately one year (through September 2020). If you use or are responsible for content here that is not yet available elsewhere, please contact the PWD Digital Team.

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Reality TV idea: Chasing Down Delinquent Ratepayers

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Tablet

New technology, like this tablet used for recording water shut-offs, will help make PWD's record keeping more effiecent and cost-effective.

One of the biggest complaints we hear from our ratepayers is the idea that while they pay their bills on time and in full, others who are perfectly able to pay are delinquent and getting their water for free. It’s a really easy way for people to lose faith in a utility and government in general if they feel like they’re shouldering the load while others are not. Trust us. We hear you.

We’ve made it a point to chase down delinquent ratepayers and increase automation of metering and billing systems to make it more efficient to collect. Since 2001, when we created the Revenue Protection Unit, we’ve been able to recover over $25 million in additional billings. The days of people getting unmetered, free water at the expense of everyone else are long since gone. While the occasional delinquent payer might still get away with skipping out on his or her bill for a short time, our improved technology means that they won’t get away with it for long. 

In fact, feel free to contact us at (215) 685-6300 if you suspect someone of stealing a water hook-up. We take these reports seriously and will fully investigate.

“Interest-ing” Cost Cutting Methods

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Dollar Bill Water Drop

Continuing with this series about the steps PWD has taken to keep our rate changes as low as possible, let’s talk interest rates.

If you’ve refinanced your home recently to take advantage of historically low interest rates, then you know how much you can save in your own budget. The Water Department issues bonds almost every year to fund major capital expenses. With falling interest rates and an improved bond rating, we’ve been able to refinance much of this debt, saving over $40 million just in the last few years. Over the coming years we intend to use our new rates to improve our bond rating even further. By doing so, we will reduce interest payments and realize more savings.

Cost Savings Week Begins With A Project That Will Save Billions!

Liberty Lands Rain Garden

A rain garden manages stormwater at Liberty Lands Park, Northern Liberties.

 

During our last blog series we talked about how the rising costs of “big ticket items” are a large part of what’s driving PWD's rate adjustments. We should also explain that we aren’t proposing these adjustments without first doing everything we can to balance increasing costs with cuts to our expenses. 

Some of the most significant savings come from the Green City, Clean Waters plan. This is the City of Philadelphia's plan to meet requirements for reducing the overflow of sewage into the Delaware and Schuylkill rivers during rain storms. While other cities have been faced with costs as high as $8 billion for creating entirely new tunnels to separate storm water from waste water, PWD will spend about a quarter of that over the next several years on green infrastructure meant to keep much of the storm water from ever entering the system. The end result: fewer streets torn up for months to install new tunnels and more trees and other greenery throughout the city, providing cleaner air and water while reducing the urban “heat island” effect that cooks us each summer.

These are investments that will pay off down the road in lower maintenance costs, less strain on the current infrastructure and fewer gallons of water that need to be treated at our sewage treatment plants. This doesn’t even begin to capture the lower costs that will come from an overall healthier, cleaner environment when you factor in lower healthcare expenses and less need for massive clean-ups of our rivers and streams.

It’s a win-win… a less expensive way of enacting these mandated measures to clean up our stormwater process and lower costs down the line as we realize the benefits of these investments.

For more information about Green City, Clean Waters, check out the Year in Review to see how far we’ve come already and learn more about where we’re going.  For a highly technical analysis of the cost-savings from Green City, Clean Waters, view Section 9 of the plan which compares alternatives to the green infrastructure approach. 

Have you noticed Green City, Clean Waters projects in your neighborhood? Share them with us on our Facebook page.

Sewage Plant Going to the Birds

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Swallows

Photo Credit: Emma Lee/for NewsWorks

This winter the Northeast Wastewater Treatment plant by the Betsy Ross Bridge has become home to a host of unexpected guests: southern cave swallows! While the plant has been a winter residence for a large population of northern rough-winged swallows since 2005, the arrival of their new companions has been baffling birders.

The rough-winged swallows of Northeast Philly are a highly unique group in the bird world. Typically seeking shelter from cold weather in the South, Philadelphia is the only northern city where the swallows stay throughout the winter months. Their relatives, cave swallows (typically found in Mexico), have also been moving north recently, which bird experts say is caused by climate change.

According to Anthony DiGironimo, the facility’s process manager, the reason for the birds’ extended northern vacation is food. Insects called flying midges are attracted to the large underground wastewater treatment pools. The pools maintain a constant temperature through the winter, making a safe home for the midges, which in turn provides the birds with a steady food supply.

However, there are alternate theories for the swallows’ behavior changes. Perhaps the birds use the waterway near the plant for navigation, or the plant could have a warm roosting spot. Regardless of their motivations, birders continue to enjoy observing these odd feathered friends.

Learn more about the swallows of Philly from Newsworks!

Private Pennies Financing GSI

Opportunity for GSI

Commercial sites like this one have many incentives to use GSI to help manage stormwater.

It looks like 2013 will be a big year for private financing of green stormwater infrastructure (GSI)! According to the Natural Resources Defense Council blog, the private sector will likely step up financing of GSI this year for three reasons: 1) increased interest in GSI by cities across the country, 2) recent severe weather patterns, and 3) the recommendations of the high-profile NY State 2100 Commission in the aftermath of Hurricane Sandy.

In Philadelphia we have several opportunities to work with the private sector to leverage public investment in green stormwater infrastructure. The Philadelphia Water Department’s (PWD) parcel-based stormwater billing for commercial customers provides a financial incentive to manage stormwater on  properties through green infrastructure. In addition, non-residential property owners are eligible to apply for grants to help finance these improvements through PWD’s Stormwater Management Incentives Program. Finally, through the City’s stormwater regulations, new construction or renovations that disturb 15,000 square feet or more must manage the first inch of stormwater runoff on-site.

Visit the NRDC blog to read more about why the private sector has reasons to increase financial support for green stormwater infrastructure, and to get a sneak preview of their upcoming 2013 report on this topic.

Stormwater Voyeurs, Check out this Exhibition!

Shoemaker Green

Shoemaker Green, at the University of Pennsylvania, is one example of the projects featured in the Soak it Up! Exhibition. Photo Credit: PlanPhilly Flickr

Have you heard about the Infill Philadelphia: Soak it Up! initiative? Infill Philadelphia: Soak It Up!  is a partnership between the Philadelphia Water DepartmentCommunity Design Collaborative (CDC),  and U.S. Environmental Protection Agency (US EPA) to explore how green stormwater infrastructure can revitalize urban neighborhoods. The kick-off party in October featured an exhibition of designs for managing stormwater in sustainable and innovative ways. The event was sold out, but the CDC has put together this online portfolio that documents the exhibition.Check out the document and see what progressive stormwater management can look like.

So far, the Infill Philadelphia: Soak It Up!  initiative has hosted other events including two design charrettes; one focused on transforming urban schoolyards, the other on Transit Oriented Development. Still to come are the design competition presentations where finalists will present their solutions for three different urban stormwater challenges in the exciting PechaKucha style, a fast and dynamic lightning round presentation format that is sure to be entertaining and inspiring. This event will be held at the Academy of Natural Sciences of Drexel University on March 7, 2013. Find out how you can purchase tickets or get involved by visiting the CDC’s Infill: Soak it Up page

Keeping the Bargain - Investing in Infrastructure Part 4

 

Water Pollution Control Plant

Energy costs are on the rise at PWD facilities, just like they are for homeowners and individuals.

Let’s wrap up our blog posts about the big-ticket items that have made our rate changes necessary with a frank discussion about something that every household has been dealing with.

The cost of every input we use to clean the drinking water and treat the sewage and stormwater has increased significantly over the last several years. As energy costs continue to rise rapidly, so do the products and services we purchase.  The costs of chemicals and replacement equipment have risen faster than the rate of inflation. We at PWD understand that these are issues faced by all of our customers and that increasing rates in the context of all these other costs is not ideal. We are all ratepayers ourselves and feel the effects as well. Please know that we’re doing everything in our power to shield our customers from as many of PWD’s increased costs as possible.

Stay tuned for more information about the investments and expense-cutting measures we are doing to help us in this effort, and feel free to get in touch with us anytime on our Facebook page

Keeping the Bargain – Investing in Infrastructure Part 3

 

PWD Skimmer Vessel

A Water Department Vessel skims trash off the Schuylkill River. Trash can be picked off the river, but other pollutants require specialized detection and treatment.

As we spend the week talking about the big-ticket items that made this month’s rate changes necessary, we can't forget the work PWD does to maintain the health and safety of our ratepayers.

Today’s Water Department customers rely on us to protect them from pollutants that past generations didn’t have to worry about. We are already taking steps to keep our drinking water safe and improve the detection of Iodine 131, an element used to treat thyroid disease, and pollutants from Marcellus Shale gas drilling.

PWD takes its role as the protector of our region’s drinking water very seriously. For us, the rivers aren’t just the source of our product; they’re a major environmental, recreational and tourism asset. The revenue we receive from our ratepayers is used in large part to help us protect our drinking water supply both for our current customers and future generations of Philadelphians.

Do you have questions about any of these issues? Feel free to get in touch with us on our Facebook page. You can also go to our website to read more about Iodine 131 or Marcellus Shale drilling in the Delaware River basin.